A little help with Syno

Joining the waitlist

When Syno confirms that you are on the waitlist, your email has been recorded. The team will contact that address manually when a slot opens. There is no automatic admission or guaranteed date. Apple private relay addresses are accepted; the eventual sender needs to be configured to deliver to them.

Getting help

Email dey.debaditya@gmail.com for product support and privacy requests. No general support response time is guaranteed; the separate account-deletion period is described below.

For a sign-in issue, include the app version, whether you used Google, Apple or a Syno password, and a brief description of what happened. Never send passwords, invitation codes, provider codes or session tokens. General support has no guaranteed response time; account-deletion requests follow the separate 30-day commitment in the privacy notice.

Requesting account deletion

Email dey.debaditya@gmail.com with enough information to identify your Syno account and state that you want it deleted. The team will handle the request manually and may ask for proportionate identity verification. Account deletion and associated personal-data handling follow the privacy notice’s 30-day period, subject only to applicable lawful exceptions. This does not mean every historical backup is immediately overwritten or that genuinely anonymous statistics can be linked back to you.